Refund policy
At GLO SKYN, we take pride in providing high-quality skincare and body care products. Due to the nature of our products and for hygiene and safety reasons, all sales are final.
We do not offer refunds or accept returns once an order has been placed.
Wholesale Orders
All wholesale purchases are final sale and are not eligible for refunds, returns, or exchanges.
Damages and Issues
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order so we can review the issue and make it right.
To submit a claim, please include:
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Your order number
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A description of the issue
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Clear photos of the damaged or incorrect item
Once reviewed, we will determine the appropriate resolution, which may include a replacement or store credit.
Non-Returnable Items
For sanitary and safety reasons, we do not accept returns on the following:
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Personal care and beauty products
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Opened or used items
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Sale items
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Gift cards
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Wholesale orders
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Custom or personalized products
Questions
If you have any questions regarding your order, please feel free to contact us at:
By placing an order with GLO SKYN, you agree to the terms outlined in this policy.